Terms and Agreement

By booking transportation services, you agree to the following terms:

1. Booking & Payment
All reservations must be confirmed with accurate details. Payment is due at the time of booking unless otherwise agreed.

2. Cancellations & No-Shows
Cancellations must be made at least 24 hours in advance. Late cancellations and no-shows may be charged up to the full fare.

3. DNA (Did Not Arrive)
If the client fails to appear at the scheduled pickup location within the allotted grace period and cannot be contacted, the booking will be marked as a DNA (Did Not Arrive) and charged at the full rate.

4. Wait Time
A grace period of 10 minutes is provided. Additional wait time may result in extra charges.

5. Client Responsibility
Clients are responsible for any damage to the vehicle caused during service. Excessive cleaning fees may apply if necessary.

6. Safety & Conduct
No illegal activity, smoking, or unsafe behavior is permitted in the vehicle. Service may be terminated without refund if violated.

7. Confidentiality & Non-Disclosure
Josiah Executive Transportation & Critical Logistics respects client privacy. All client information, conversations, destinations, and activities observed during service are considered confidential and will not be disclosed to any third party, except as required by law. By using our services, clients agree not to disclose any proprietary or sensitive business information regarding our operations, pricing, or procedures.

8. Liability
Josiah Executive Transportation is not responsible for delays caused by traffic, weather, or unforeseen circumstances. We are not liable for lost or damaged personal items.

9. Service Refusal
We reserve the right to refuse service to anyone for safety or policy violations.

10. Agreement
By completing your booking, you acknowledge and agree to these terms.